Copper Range collects information from registered users of the Site through a variety of mechanisms. Some of these mechanisms are apparent to our users and some are not.
Apparent Information Collection
During the use of the Site, Copper Range collects two classes of information, "Service Content" and "User Content". Service Content is any materials, files, communications, and documents posted by users in conjunction with the service. This includes things like drug test results uploaded, safety training certifications manually entered, or online safety modules completed within the Site. All other user-supplied information, excluding the Service Content, is referred to as User Content. This includes things like the information provided when setting up a customer or user account with our Site. Both Service Content and User Content are supplied explicitly by users through paper-based and online-based form submittals and are stored in a Copper Range database. The online-based form submittals may occur via Web browsers running on computers or through integrations with Third Party databases (based on an explicit agreement between MUST and Copper Range).
Two subclasses of User Content that Copper Range collects are "Contact Information" and "Billing Information". Contact Information is collected from all registered users of its services. This information includes some or all of the following: user's full name, login name, password, phone number and/or e-mail address. Copper Range collects Billing Information for each company listed on the Site. Billing Information consists of information such as a billing contact name, a company name, mailing address, and telephone number.
Non-Apparent Information Collection
Copper Range also collects information about users that is implicitly supplied by users during their use of a Copper Range service. This information is saved in Log Files and Database Tables on Copper Range's servers, and in Cookies on a user's client computer. Copper Range tracks what, when, by whom, and from where Service Content is created, deleted, downloaded, uploaded, and viewed. Copper Range also tracks when users become registered, deregistered, and when registered users log into a service.
In general, Copper Range may access all Apparent and Non-Apparent information it collects in order to:
- perform system administration
- respond to court orders
- comply with legislation
- investigate complaints
- protect others from liability or damage
- perform services for MUST
Copper Range does not share any information it collects with third parties other than MUST unless noted below. While Copper Range may use Third Party Hosting Services (TPH Services) in order to complete any or all of its services, these TPH Services do not have any knowledge or custody of the Apparent and Non-Apparent Information on the Site.
Service Content and User Content
In general, content is shared among users of our Site, and when explicitly requested, with other Copper Range hosted sites. Every Copper Range
site has a user permissions structure that limits which users can view which types of information. The user permission structure for this Site
is available upon request to customers by emailing firstname.lastname@example.org.
Service Content or User Content is shared with a third party provider of credentials (such as a Learning Management System or a Drug Testing Company, as chosen by the customer) in order to connect any results with the user when information is returned to our Site or to assist the third party in managing the creation of the credential in question. The content shared for this purpose could be any combination of the following: the name of the user or name of the worker a user is managing, MUST ID, the person’s employer and/or union local affiliation, and billing/contact information at the employer and/or union local.
Service Content and User Content is shared with third party trade labor organizations based on a person's local union affiliation. With MUST approval, certain organizations are provided with recurring reports containing some combination of the following: name, MUST ID, other identifying number, drug test result or status, safety module results or status, local affiliation, contact information.
Service Content and User Content is shared with the Copper Range hosted CRScan site on a project-by-project basis with MUST approval. When approved, a user's name, MUST ID, project affiliation, employer, drug test status, and safety module status are shared when a matching name and MUST ID are provided by the CRScan site.
Service Content and User Content is shared with programs participating in the Copper Range hosted Worker Exchange System. With MUST approval, users of other Copper Range hosted sites can search for an Employee's MUST Report Card when they provide a MUST ID, name, and/or other identifying number. A Report Card includes the Employee's name, MUST ID, Drug Test Status, Online Safety Module Results, and any other credentials entered in to the Site.
In general, Copper Range uses Billing and Contact information only to effect billing that may take place between Copper Range and its registered users, and to alert its registered users of new services or changes to existing services. Copper Range also uses Service Content and User Content to provide customer support to MUST and other current users of the Site.
The Non-Apparent Information that Copper Range collects is used to serve as a means to resolve disputes that may arise among registered users or between registered users and Copper Range.
Copper Range makes every effort to follow customary security measures to prevent the loss, misuse, and corruption of the information under our control, but there is no such thing as perfect security, so site users assume all risk of wrongful access. For Copper Range services, all information is encrypted during its transmission between a registered user's computer and a Copper Range server, and vice versa. Copper Range does its best to insure that its databases are accessible only to legitimate registered users through Copper Range sanctioned interfaces, and to authorized Copper Range system administrators.
We do not knowingly collect Personal Information from children under the age of 13 and do not allow access by such persons. If we become aware that we have inadvertently received Personal Information from a child under the age of 13, we will delete such information from our records.
INFORMATION ACCESS & CONTROL
In our Site, users have access to their own Contact Information via a link on the home page titled "Change Profile". In general, all Contact Information can be edited on this page, although editing ability is restricted for some User Levels. Some Service Content can be edited or removed within the processes of the Sites. The remaining Service Content and the Billing Information can be edited or removed by contacting us at email@example.com.
Old and expired information on the Site is removed in an annual cleaning based on the MUST Safety Program's Data Retention Policy, information on the policy can be obtained by contacting us at firstname.lastname@example.org.